Acceptable
Use Policy (AUP)
Shansoft's Acceptable Use Policy ("AUP")
is provided to give our customers and users a clear understanding of what
Shansoft expects of them while using the service. All users
of Shansoft’s Internet services: those who access
some of our Services but do not have accounts, as well as those who pay a
service fee to subscribe to the Services, must comply with this AUP and our
TOS (Terms of Service).
Use of Shansoft Service constitutes acceptance
and agreement to Shansoft's AUP as well as Shansoft's TOS (Terms of Service)
Monthly payments for web hosting
is 100% refundable in the first 5 business days of the month, not refundable
after the 5th business day of the month.
Payments for web design is 100% refundable
during the first 5 business days after each payment is made, and not refundable
after that.
Note: Pornography and sex-related merchandising are prohibited on any Shansoft Hosting Services server. This includes sites that
may infur sexual content, or links to adult content
elsewhere. This is also true for sites that promote any illegal activity or
content that may be damaging to Shansoft Web Services
servers or any other server on the internet. Links to such materials are also
prohibited. All IRC related activities are strictly prohibited and can be
cause for immediate account termination!
We support the uncensored flow of information and ideas over the Internet
and do not actively monitor subscriber activity under normal circumstances.
Similarly, we do not exercise editorial control over the content of any web
site, e-mail transmission, newsgroups, or other material created or accessible
over or through the services, except for certain proprietary Web sites. However,
in accordance with our TOS (Terms of Service), we may remove any materials
that, in our sole discretion, may be illegal, may subject us to liability,
or which may violate this AUP. Shansoft may cooperate
with legal authorities and/or third parties in the investigation of any suspected
or alleged crime or civil wrongdoing. Your violation of this AUP may result
in the suspension or immediate termination of either your SHANSOFT account
or other actions as detailed in Section 3 WITHOUT PRIOR NOTICE.
This document is intended to provide a basic understand of Shansoft's
Acceptable Use Policy. The following are guidelines for the establishment
and enforcement of Shansoft's AUP:
Shansoft intends to provide its customers
access to everything the Internet has to offer. While SHANSOFT is firmly
committed to the principles of free speech, certain activities that may be
damaging to the resources of both the Shansoft and
the Internet and cannot be permitted under the guise of free speech. The
resources of the Shansoft and the Internet are
limited, and abuse of these resources by one user has a negative impact on the
entire community.
We do not routinely monitor the activity of accounts except for measurements of
system utilization and the preparation of billing records. However, in our
efforts to promote good citizenship within the Internet community, we will
respond appropriately if we become aware of inappropriate use of our service.
You may not use your dedicated rack or virtual site to publish material, which Shansoft determines, at its sole discretion, to be
unlawful, indecent or objectionable. For purposes of this policy,
"material" refers to all forms of communications including narrative
descriptions, graphics (including photographs, illustrations, images, drawings,
logos), executable programs, video recordings, and
audio recordings.
If a Shansoft account is used to violate the
Acceptable Use Policy or our TOS, we reserve the right to terminate your
service without notice. We prefer to advise customers of inappropriate
behavior and any necessary corrective action, however, flagrant violations of
the Acceptable Use Policy will result in immediate termination of service. Our
failure to enforce this policy, for whatever reason, shall not be construed as
a waiver of our right to do so at any time.
As a member of our network community, you must use your Internet access
responsibly. If you have any questions regarding this policy, please contact us
at support@shansoft.com.
VIOLATIONS OF SHANSOFT ACCEPTABLE USE POLICY
The following constitute violations of this AUP:
1. Illegal use: Shansoft's
services may not be used for illegal purposes, or in support of illegal
activities. Shansoft reserves the right to cooperate
with legal authorities and/or injured third parties in the investigation of any
suspected crime or civil wrongdoing.
2. Harm to minors: Use of the Shansoft
service to harm, or attempt to harm, minors in any way, including, but not
limited to child pornography.
3. Threats: Use of the Shansoft
service to transmit any material (by e-mail, uploading, posting or otherwise)
that threatens or encourages bodily harm or destruction of property.
4. Harassment: Use of the Shansoft
service to transmit any material (by e-mail, uploading, posting or otherwise)
that harasses another.
5. Fraudulent activity: Use of Shansoft
service to make fraudulent offers to sell or buy products, items, or services,
or to advance any type of financial scam such as "pyramid schemes,"
"ponzi schemes," and "chain letters."
6. Forgery or impersonation: Adding, removing or modifying
identifying network header information in an effort to deceive or mislead is
prohibited. Attempting to impersonate any person by using forged headers or
other identifying information is prohibited. The use of anonymous remailers or nicknames does not constitute impersonation.
7. Unsolicited commercial e-mail /
Unsolicited bulk e-mail (SPAM) Use of the Shansoft service to
transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited.
Violations of this type will result in the immediate termination of the
offending Shansoft account.
Anyone hosting websites or services on their server that support spammers or
cause any of our IP space to be listed in any of the various Spam Databases
will have their account immediately disabled. The account will not be enabled
until such time that you agree to remove ANY and ALL traces of
the offending material immediately upon reconnection and agree to allow us
access to the account to confirm that all material has been COMPLETELY
removed. Severe violations may result in immediate and permanent removal of the
account from our network without notice to the customer. Any account guilty of
a second violation WILL be immediately and permanently removed from our
network without notice.
9. E-mail / Message Forging: Forging any message header, in
part or whole, of any electronic transmission, originating or passing through
the Shansoft service is in violation of this AUP.
10. Usenet SPAMing: Shansoft
has a zero tolerance policy for the use of its network for the posting of messages
or commercial advertisements, which violate the rules, regulations, FAQ or
charter of any newsgroups or mailing list. Commercial messages that are
appropriate under the rules of a newsgroup or mailing list or that are
solicited by the recipients are permitted.
11. Unauthorized access: Use of the Shansoft
service to access, or to attempt to access, the accounts of others, or to
penetrate, or attempt to penetrate, security measures of Shansoft's
or another entity's computer software or hardware, electronic communications
system, or telecommunications system, whether or not the intrusion results in
the corruption or loss of data, is expressly prohibited and the offending Shansoft account is subject to immediate termination.
12. Copyright or trademark
infringement: Use
of the Shansoft service to transmit any material (by
e-mail, uploading, posting or otherwise) that infringes any copyright,
trademark, patent, trade secret or other proprietary rights of any third party,
including, but not limited to, the unauthorized copying of copyrighted
material, the digitization and distribution of photographs from magazines,
books, or other copyrighted sources, and the unauthorized transmittal of
copyrighted software.
13. Collection of personal data: Use of the Shansoft
service to collect, or attempt to collect, personal information about third
parties without their knowledge or consent.
14. Network disruptions and unfriendly
activity: Use of
the Shansoft service for any activity which affects
the ability of other people or systems to use Shansoft
Services or the Internet. This includes "denial of service" (DOS)
attacks against another network host or individual user. Interference with or
disruption of other network users, services or equipment is prohibited. It is
the Member's responsibility to ensure that their network is configured in a
secure manner. A Subscriber may not, through action or inaction, allow others
to use their network for illegal or inappropriate actions. A Subscriber may not
permit their network, through action or inaction, to be configured in such a
way that gives a third party the capability to use their network in an illegal
or inappropriate manner. Unauthorized entry and/or use of another company
and/or individual's computer system will result in immediate account termination.
Shansoft will not tolerate any subscriber attempting
to access the accounts of others, or penetrate security measures of other
systems, whether or not the intrusion results in corruption or loss of data.
15. Fraud: Involves a knowing
misrepresentation or misleading statement, writing or activity made with the
intent that the person receiving it will act upon it.
16. Infringement of Copyright, Patent,
Trademark, Trade Secret, or Intellectual Property Right: Distribution and/or posting of
copyrighted or the aforementioned infringements will not be tolerated.
17. Distribution of Viruses: Intentional distributions of
software that attempts to and/or causes damage, harassment, or annoyance to
persons, data, and/or computer systems are prohibited. Such an offense will
result in the immediate termination of the offending account.
18. Inappropriate Use of Software: Use of software or any device
that would facilitate a continued connection, i.e. pinging, while using Shansoft services could result in suspension service.
19. Third Party Accountability: Shansoft
subscribers will be held responsible and accountable for any activity by third
parties, using their account, that violates guidelines
created within the Acceptable Use Policy.
Security
You are responsible for any misuse of your account,
even if the inappropriate activity was committed by a friend, family member,
guest or employee. Therefore, you must take steps to ensure that others do not
gain unauthorized access to your account. In addition, you may not use your
account to breach security of another account or attempt to gain unauthorized
access to another network or server.
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